Website Comment & Ticket Respond

Automate replies to website comments and support tickets so your team can focus on what matters. This agent reads new items, crafts context-aware responses, updates your system, and notifies your team — all on a schedule.

What It Does

The Website Comment & Ticket Response AI Agent automatically retrieves new comments and support tickets, generates professional brand-aligned responses using AI, posts replies and updates ticket status back to your system, sends real-time notifications to your support team, and runs on a schedule for timely responses without manual intervention.

Automatically retrieves new comments and support tickets from your platform

Generates professional, brand-aligned responses using AI

Posts replies and updates ticket status back to your system

Sends real-time notifications to your support team for oversight and escalation

Runs on a schedule so responses are timely without manual intervention

Who It's For

Is This Right For You?

This workflow is designed for teams and individuals who want to streamline their operations

News & Content Websites

Manage high comment volumes efficiently

Small Online Stores

Provide timely customer replies

Personal Blogs and Community Sites

Maintain engagement consistently

Customer Support Teams

Automate routine inquiries

What You Get

Prebuilt workflow with automated response components:

Prebuilt nodes: Read API, Request API (read & update), AI Assistant, Telegram notification node, Scheduler

Ready-to-use AI response templates and tone presets

Integration checklist for API endpoints and authentication

Example data files for testing (sample comments/tickets)

Quickstart guide for setup and testing

How It Works

Get started in 4 simple steps

Scheduler triggers the workflow

Fetch new comments/tickets

Read API retrieves items

Retrieves pending items from your platform

AI crafts response

AI Assistant crafts a contextual, on-brand response

Update and notify

Update API posts reply, updates ticket status, and Telegram notifies your team

Quick setup, reliable automation, and easy customization.

Watch Tutorial

See It In Action

Watch this step-by-step tutorial to see how easy it is to set up and use this workflow. No technical experience required.

Ready to Transform Your Workflow?

Choose Your Path Forward

Start automating today with our ready-to-use workflow, or get personalized setup assistance from our team

Instant Access

Get Started Now

Deploy this agent in minutes to stop letting comments and tickets pile up. Quick setup, reliable automation, and easy customization.

Expert Help

Get Custom Setup

Need a version tailored to your platform, tone, or escalation rules? We can customize integrations, create advanced prompts, and set up escalation workflows.

Join thousands of teams already using Delaverse workflows to automate their operations