Feedback Collection and Analysis
Capture honest customer and employee feedback, send and manage survey forms, and turn responses into clear, actionable insights — all automated and easy to deploy.
The Feedback Collection & Analysis AI Agent is a complete system for gathering, organizing, and understanding feedback from customers and employees through automated surveys and conversational interfaces.
Collects feedback via an embedded chat frame and Telegram bot
Sends pre-built or AI-generated survey forms to users and gathers responses
Securely stores feedback and acknowledges every submission with a polite confirmation
Analyzes responses for sentiment, trends, and priority issues, then surfaces concise reports
Integrates with Google Docs and file repositories to use your existing policy and survey content
Is This Right For You?
This workflow is designed for teams and individuals who want to streamline their operations
HR Teams
Collecting employee satisfaction and engagement data
Product & Marketing Teams
Gathering customer feedback to improve offerings
Managers and Executives
Tracking KPIs and sentiment over time
Developers and Ops Teams
Plug-and-play feedback system to integrate with existing tools
What You Get
A pre-configured Delaverse workflow with the following nodes:
AI Assistant (feedback collection)
File Database / Google Docs integration (survey & policy files)
Telegram bot node (messaging channel)
Frame Chat node (website chat embed)
Message Analyzer node (sentiment, trends, reports)
Container node for unified execution
Ready-to-use templates for Customer and Employee feedback instructions
Example survey forms and sample datasets (CSV/JSON/PDF)
Analytics dashboard access for message counts, trends, and conversation inspection
Quickstart guide and Telegram bot setup notes
How It Works
Get started in 4 simple steps
Upload your reference files
Survey templates via Google Docs, PDFs, and CSVs
Configure the AI Assistant
Use Customer or Employee template and select your AI model
Connect channels
Enable Telegram bot and/or embed Frame Chat on your site
Collect feedback live
The analyzer summarizes sentiment, trends, and key metrics
Launch a live feedback collection system in minutes using included templates and examples.
See It In Action
Watch this step-by-step tutorial to see how easy it is to set up and use this workflow. No technical experience required.
Choose Your Path Forward
Start automating today with our ready-to-use workflow, or get personalized setup assistance from our team
Get Started Now
Launch a live feedback collection system in minutes. Use the included templates and examples to start collecting responses and viewing analytics right away.
Join thousands of teams already using Delaverse workflows to automate their operations